Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 2024
1. Introduction
Welcome to Memora Cyprus ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services for Cyprus student adventure trips.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number)
- University information
- Emergency contact details
- Dietary requirements and special requests
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information and browser type
- IP address and location data
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and manage your trip bookings
- Communicate with you about your reservations and trip details
- Provide customer support and respond to inquiries
- Ensure safety and emergency contact capabilities
- Improve our services and website functionality
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service providers (accommodation, transportation, activities)
- Payment processors for secure transaction handling
- Legal authorities when required by law
- Emergency services if necessary for your safety
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, though this may affect website functionality.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@memora-cy.com
Phone: +357 99 116020
Address: Nicosia, Cyprus